Refund policy

Damaged, defective, wrong or missing items: If your order arrives damaged, is missing pieces, or isn't what you ordered, email us at hello@fizzfinds.org within 30 days of delivery with your order number and a photo. We'll send a free replacement or give you a full refund, your choice. You don't need to send anything back.

Orders that don't arrive: If your order hasn't arrived within 30 days of purchase, contact us and we'll issue a full refund.

Change of mind: Because our products ship directly from our supplier, we can't accept returns for change of mind. Please check the product details before ordering.

Cancellations: You can cancel your order within 12 hours of purchase for a full refund by emailing hello@fizzfinds.org. After that, your order may already be on its way.

Refunds: Approved refunds go back to your original payment method. Depending on your bank, it can take 5-10 business days to appear.

Questions? Email us at hello@fizzfinds.org and we'll be happy to help.